Privacy Policy

UPDATED: January 1, 2025

1. Your Privacy Matters

Your privacy is our priority. We have drafted this policy in a clear and straightforward manner to help you understand who we are, what personal data we collect about you, and why we collect and use it. We do not collect any of your personal data without first obtaining your explicit consent, in accordance with the purposes outlined in this policy, and in alignment with the requirements of the Apple App Store, Google Play, and our website.

2. Definition of “Personal Data”

“Personal Data” (referred to in this policy as “Data” or “your Data”) means any information that specifically identifies you or makes you identifiable, directly or indirectly, such as:

Your Name
Your Phone numbers
Your Email addresses
Your Address & Locations
Your Government issued IDs
Your Health-related data (Your Weight & Height)

3. What Personal Data Do We Collect?

We may collect the following information, as needed, to achieve the purposes described in this policy:

Name
Mobile phone number
Email addresses
Browser and device information (e.g., browser type, device type, operating system)
Information collected through cookies, pixel tags, and similar tracking technologies

4. How Do We Collect Personal Data and For What Purpose?

We collect your personal data through the following methods:

We use personal data for one or more of the following purposes:

To verify user identity and contact details, and to communicate regarding inquiries, complaints, or other requests.
To manage job applications in our Human Resources department.
To receive and handle complaints, or respond to requests and inquiries.
To send periodic emails (e.g., news, updates, promotional offers) in accordance with your consent.
To provide you with offers, information, or products that may be of interest to you or that you request from us.
To comply with policies applicable to app stores (Apple App Store and Google Play)
To comply with legal and regulatory requirements for the PDPL laws of the Kingdom of Saudi Arabia.

5. Legal Basis for Processing

The legal basis for processing your personal data is your explicit consent. We may request this consent prior to collecting or processing your data unless there is a legal or regulatory obligation to process data without consent (e.g., system security, compliance with directives from competent authorities).

6. Security Measures and Data Storage

Data Storage: We store your personal data in a secure and reliable environment located at Google Cloud Datacenters within the 🇸🇦 Kingdom of Saudi Arabia. We use administrative, organizational, and technological safeguards to protect your data according to legal obligations.

Security Measures: We employ security measures to protect your data against unauthorized access, use, disclosure, alteration, or destruction.

Retention Period: We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the purpose for collection has ended, we securely destroy your data in a manner that prevents retrieval or unauthorized access.

7. User Rights

According to the laws and regulations in force in the Kingdom of Saudi Arabia, and in line with the requirements of the Apple App Store and Google Play, you may exercise the following rights (where applicable):

Right of Access: Request information about what personal data we hold about you and how it is used.
Right to Rectification: Request the correction of any inaccurate or outdated personal data.
Right to Erasure (“Right to Be Forgotten”): Request the deletion of your personal data if there is no longer a need to process or retain it as required by law.
Right to Object or Restrict Processing: Object to or restrict the processing of your personal data under certain circumstances.
To provide you with offers, information, or products that may be of interest to you or that you request from us.

To exercise any of the above rights, please contact us using the information provided below.

8. Sharing Data with Third Parties

We may share your personal data with third parties in the following circumstances:

Service Providers and Partners: Such as hosting providers, analytics services, or business partners who help us deliver our services and operate the application/website, under the condition that they protect your data and do not use it for any other purpose.

Legal Requirements: If we are obliged to disclose your data under applicable law or in response to a request from relevant government or security authorities.

Merger or Acquisition: In the event of a merger, acquisition, or transfer of assets, we will ensure the continued protection of your data in accordance with this policy or notify you of any significant changes.

9. Policy Amendments

We may update this policy from time to time to reflect changes in the laws or regulations of the Kingdom of Saudi Arabia, or to comply with the requirements of the Apple App Store or Google Play. Any updates or amendments will be published on our website or made available through our application. Your continued use of our services after the updated policy is posted implies your acceptance of those changes.

10. How to Contact Us

If you have any questions or inquiries related to this policy, or if you wish to exercise any of your rights regarding your personal data, please contact us at:

11. Final Provisions

This policy is subject to the laws of the Kingdom of Saudi Arabia, including the relevant regulations related to personal data protection.
In the event that any provision of this policy conflicts with local laws, regulations, or the requirements of the Apple App Store or Google Play, the applicable local laws and store requirements shall prevail.
In case of any discrepancy between the Arabic text and the English text, the Arabic text shall govern.